Are you struggling with damp, mould, or condensation?

At Housing Triage, we help homeowners claim compensation for faulty cavity wall insulation.

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What is cavity wall insulation and why is it a problem?

Cavity Wall Insulation (CWI) is the insulation between the wall inside your home and the wall outside. Not all CWI is faulty, however a vast amount of UK residents are experiencing problems in their homes due to this issue. This may be because of product degradation, inappropriate application, or poor installation.

Gaps in the insulation itself lead to cold spots which eventually become damp. Secondly the insulation itself can act as a bridge from the external wall to the internal walls, transferring moisture from outside to inside.

How to spot the problem:
cavity wall insulation graphic

Why was it fitted?

Why is the insulation faulty if it was government approved?

A scheme, funded by a ‘green tax’ on household gas and electricity bills, sought to fit millions of homes in the UK with retrofit cavity wall insulation. This was meant to cut emissions and reduce charges by making homes more energy efficient.

Millions were persuaded to sign up to the scheme by the promise of cheaper bills from call-centre staff and door-to-door salesmen employed by energy firms obliged to meet Government targets.

The insulation suppliers were put under enormous pressure to reach tight targets, meaning that many companies who installed the insulation cut corners to save time and escape government fines. Meaning thousands if not millions of homes across the UK have been affected by botched CWI jobs, luckily with a 25 year guarantee from CIGA.


Frequently Asked Questions

Popular questions about cavity wall claims. If you have further questions please do not hesitate to contact us.

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Need more information?

If you’re experiencing damp and mould, and you live on the west coast of the UK, it is likely you have faulty cavity wall insulation. Request a call back from one of our experts today. We will arrange a FREE survey of your home and see if you have a case for compensation. You have nothing to lose!